Why communicating on climate is so hard

[GreenBiz publishes a range of perspectives on the transition to a clean economy. The views expressed in this article do not necessarily reflect the position of GreenBiz.]

Communicating the climate crisis effectively is one of the most complex — and consequential — challenges of our time. While humans already have many solutions needed to limit global warming to 1.5 degrees Celsius above pre-industrial averages, we lack the ability to inform, inspire and persuade a critical mass to act decisively and immediately.

To keep warming at this threshold, "deep, rapid and sustained greenhouse gas emissions reductions will be needed in all sectors this decade," according to the Intergovernmental Panel on Climate Change (IPCC). Success means pursuing a policy of "climate resilient development" — which involves integrating measures to adapt to the climate crisis with actions to reduce or avoid greenhouse gas emissions in ways that provide wider benefits, the IPCC says.

Plenty is already being done to develop these "measures" — yet our collective success hinges on the ability to get businesses, governments and everyday people to give a damn and do something. 

Outside of the climate action echo chamber, few folks see global warming as a crisis in need of immediate action. Despite the increased frequency and intensity of extreme droughts, hurricanes, tornados, wildfires and other climate disasters, most folks still rank the climate crisis as a low-priority issue.

Before we can better communicate on climate, we first must understand the underlying challenges. Let’s take a look at a few — so we can do better.

Stories create order in a chaotic world 

While in recent years many climate communicators hoped that data could turn the tide — the more proof points and scientific facts we could muster, the more people would act on the climate crisis — this has turned out not to be the case. 

Humans already exist in a state of information overload with too much going on, all the time, for us to process the high volume of data that pervades our waking hours. We turn to stories as a heuristic — or mental shortcut — to make sense of a chaotic existence. This was as true thousands of years ago as it is today. 

Facts and numbers don’t inspire people. Stories do.

"Homo sapiens is a storytelling animal that thinks in stories rather than in numbers or graphs, and believes that the universe itself works like a story, replete with heroes and villains, conflicts and resolutions, climaxes and happy endings," writes Yuval Noah Harari in "21 Lessons for the 21st Century."

There are multiple villains and heroes — and almost all of us play both roles from time to time.

The problem is, condensing the complexities of the climate crisis into a simple narrative is nigh impossible. That’s because there are multiple villains and heroes — and almost all of us play both roles from time to time. And even if we succeed with near-term climate goals, there won't be a satisfying "ending" to this story. Living within nature’s boundaries will be something humans must grapple with indefinitely. 

To improve climate communication, we must avoid the hero-villain framing altogether. As George Marshall writes in his must-read book about climate change communication, "Don’t Even Think About It": "... the real battle for mass action will not be won through enemy narratives… we need to find narratives based on cooperation, mutual interest and our common humanity."

Likewise, we need to break down the broader story of the climate crisis into smaller supporting narratives that are time-based and capable of resolution. 

Meaning at the expense of truth

Stories don’t have to be true for people to accept them. Folks cling to fantastical stories that defy the facts all the time. That’s because humans care more about meaning than truth.

"The storytelli


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